Privacy Policy

Privacy Policy for Literary Indulgence

Who we are

Our website address is: https://literaryindulgence.com

At Literary Indulgence Festival of Jacksonville, we value your privacy and are committed to safeguarding your personal information.  This Privacy Policy explains how we collect, use, and share data when you interact with our website, including when you make a purchase.

1. Information We Collect  When you interact with Literary Indulgence, we may collect the following types of information:

Order Information: When you make a purchase, we collect your name, billing and shipping addresses, payment information (including credit card details), email address, and phone number.

Account Information: If you create an account, we store your username, email, and password.

Device Information: We collect information about your device, browser, and IP address to improve your shopping experience.

Cookies: We use cookies to personalize your experience, track your cart, and store preferences. You can manage cookies through your browser settings.

2. How We Use Your Information  We use the information we collect from you in several ways, including:

Order Fulfillment: Processing your orders, arranging for shipping, and providing you with order confirmations.

Customer Service: Responding to your inquiries and support requests.

Marketing: Sending promotional materials or updates (only with your consent).

Site Improvements: Analyzing website usage to improve our services and the user experience.

3.  Sharing Your Information We share your information with third parties to help us provide services, including:

Payment Processors: We use secure third-party payment gateways like [Stripe, and PayPal] to process your payments.

Shipping Providers: Your shipping information is shared with carriers like [FedEx, USPS,] to deliver your orders.

Analytics Providers: We may use tools such as Google Analytics to help understand how customers use our site.

Legal Requirements   We may disclose your information when required by law to comply with regulations.

4. How Long We Retain Your Data  We retain personal data for as long as necessary to provide our services or as required by law. For example:

– Order Information: Retained for tax and accounting purposes.

Account Information:  Stored until you request deletion or deactivate your account.

5. Your Data Rights  If you are a resident of certain jurisdictions (like the EU), you have specific rights under data protection laws, including:

Access:  Request a copy of the personal information we hold about you.

Correction: Update or correct your personal information.

Deletion: Request deletion of your data, subject to legal obligations.

Restriction: Limit how your data is processed.

Objection: Object to data processing, such as for marketing purposes. To exercise these rights, contact us at info@literaryindulgence.com

6. Data Security  We use secure measures to protect your information, such as encryption for payment processing and limited access to sensitive data.  However, no system is completely secure, and we cannot guarantee absolute security.

7. Changes to This Policy  We may update this Privacy Policy from time to time. Changes will be posted on this page, and you should check back periodically to stay informed of updates.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please get in touch with us:

 Literary Indulgence

info@literaryindulgence.com

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